In this article we consider stakeholder experience through the stakeholder's contact journey with a project. Drawing on the customer experience literature we consider the stakeholders experience by using customer experience as a metaphor. Stakeholder experience will involve cognitive, emotional,...

"This practice-oriented handbook presents practitioners and students with a comprehensive overview of the essential knowledge and current best practice in project management. It includes the most up-to-date thinking in the discipline, describing recent developments in a way that practitioners...

The project management literature is very reticent about the emotions project management professionals experience when making decisions on projects. As part of research into the link between project governance, decision making and project performance, twelve project management professionals were...

The literature on project governance suggests an association between good governance and project success. However, the mechanism is not known. It is suggested governance and governmentality influence six psychological constructs, and through them, decision making, and project performance. The...