We examine how the adoption of digital automation technology affects labor demand, operations and profitability in the context of the logistics industry. Our data covers 9,300 digital automation projects in a multinational company involving service robots and machine learning-based software from...

We examine how the adoption of digital automation technology affects labor demand, operations and profitability in the context of the logistics industry. Our data covers 9,300 digital automation projects in a multinational company involving service robots and machine learning-based software from...

Although artificial intelligence (AI) has the potential to significantly disrupt businesses across a range of industries, we have limited empirical evidence for its substitution effect on human labor. We use Google’s introduction of neural network-based translation (GNNT) in 2016-2017 as a...

The creation of new products or innovations is often based on enabling technologies such as standardized development tools. Firms often have a choice whether to use these tools, or to create the functionality themselves. In this paper, we study how the use of standardized tools is related to the...

Product innovation entails both technological and design innovation, yet our knowledge of determinants of innovation outcomes is limited to technological innovations. This is a significant limitation because design innovation represents an increasingly large share of total innovation activity by...