Search Results - subject:"public services"

An examination of the frigidity of the district municipalities towards the needs of society : a synthesis of service delivery framework in Limpopo Province

Ngoepe-Ntsoane, Mokgadi Julia; Thobejane, Matsebe Jerry - 2023

Persistent link: https://www.econbiz.de/10014284048

Roma and bureaucrats : a field experiment on ethnic and socioeconomic discrimination

Mikula, Stepan; Montag, Josef - 2023

This paper tests for discriminatory treatment of the Roma minority by public officials in the Czech Republic at the stage of initial contact preceding a potential application for unemployment benefit. Our correspondence experiment facilitates testing for the presence of each of two intertwined...

Persistent link: https://www.econbiz.de/10014287241

Leadership and service delivery in times of change

Atiku, Sulaiman Olusegun; Kurana, Collen Mulife; … - In: Administrative Sciences : open access journal 13 (2023) 5, pp. 1-15

There has been a growing concern for excellent service delivery in the public sector. The challenges that are hindering service delivery in Town Councils have been attributed to political interference in appointments and ineffective leadership. The residents in the Town Council have been...

Persistent link: https://www.econbiz.de/10014318793

Does inter-municipal cooperation increase efficiency? : evidence from Italy

Gori, Giuseppe Francesco; Lattarulo, Patrizia; … - 2023

Persistent link: https://www.econbiz.de/10014335919

Paradoxes of multi-level leadership : insights from an integrated care system

Bolden, Richard; Kars-Ünlüoğlu, Selen; Jarvis, Carol; … - In: Journal of change management : a major new, … 23 (2023) 4, pp. 337-357

Persistent link: https://www.econbiz.de/10015050668

Does federalism affect e-government in Germany?

Bartholomae, Florian W.; Nam, Chang-woon; Steinhoff, Peter - 2023

orientation. In order to provide better and faster public services in Germany, the Online Access Act was introduced in 2017, which … applies both to the development of digital solutions for public services and to the reuse of "one-for-all" services already …

Persistent link: https://www.econbiz.de/10013540686

Assessment of clean audit outcomes as an effective determinant of good service delivery : a case study of Midvaal Local Municipality

Khasodi, Mzwakhe Samuel; Mahlala, Sandiso; Hofisi, Costa - 2023

Persistent link: https://www.econbiz.de/10014485628

Understanding the cost of living crisis in Scotland

Schottland / Government - 2025

Persistent link: https://www.econbiz.de/10015197915

Protecting whistle-blowers in the public service : a global survey of whistle-blowing laws applicable to the public service sector

Roche, Maximilien - 2025

This paper provides an analysis of national laws relevant to whistle-blowers in the public sector across 67 ILO Member States. It studies each national law through a selection of indicators derived from reference frameworks and guidance by inter-governmental organizations (e.g. UNODC, OECD) and...

Persistent link: https://www.econbiz.de/10015198619

Public accountability in an unpredictable world : tales of the unexpected

Ferry, Laurence; Hyndman, Noel; Liguori, Mariannunziata; … - 2025

Persistent link: https://www.econbiz.de/10015397417