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Excellent products or servitisation? : analysing retailers' preference before and after a loyalty programme
Vila-Lopez, Natalia; Kuster-Boluda, Ines - In: Total quality management & business excellence : an … 28 (2017) 12, pp. 1378-1392
Persistent link: https://www.econbiz.de/10011781629
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The three-machine proportionate open shop and mixed shop minimum makespan problems
Koulamas, Christos; Kyparisis, George J. - In: European journal of operational research : EJOR 243 (2015) 1, pp. 70-74
Persistent link: https://www.econbiz.de/10010492328
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Channel changes choice : an empirical study about omnichannel demand sensitivity to fulfillment lead time
Lim, Stanley Frederick W. T.; Gao, Fei; Tan, Tom Fangyun - In: Management science : journal of the Institute for … 70 (2024) 5, pp. 2954-2975
Persistent link: https://www.econbiz.de/10014550983
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Store hours for shopping goods retailers
Luck, David Johnston - 1947
Persistent link: https://www.econbiz.de/10002402142
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The time code of online consumption : exploring the impact of work hours on online consumption in the retail industry
Liu, Na; Li, Jing - In: Journal of retailing and consumer services 79 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015101941
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Customer perception and expectations towards the services of organised retail outlets : an empirical study in the twin cities of Hyderabad and Secunderabad : a review
Nikhat, Reshma - In: International journal of financial services management … 11 (2021) 2, pp. 95-115
Persistent link: https://www.econbiz.de/10012940010
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Analyzing the Role of Services and Facilities Dimensions in the Customer Gratification Towards Organized Retail Outlets
G, Dr. Ajai Krishnan - 2020
The tremendous advancement of retailing in India is reflected in the swift surge in the number of hypermarkets, supermarkets, departmental stores and specialty stores in the country. These resulted a necessity from the retailers to guarantee the service quality factors for increasing the...
Persistent link: https://www.econbiz.de/10014031407
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Editorial: robots and AI in retailing and consumer services
Brengman, Malaika; Williems, Kim - In: Journal of retailing and consumer services 70 (2023), pp. 1-3
Persistent link: https://www.econbiz.de/10014240285
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Analyzing the Role of Services and Facilities Dimensions in the Customer Gratification Towards Organized Retail Outlets
Krishnan G, Ajai - 2021
The tremendous advancement of retailing in India is reflected in the swift surge in the number of hypermarkets, supermarkets, departmental stores and specialty stores in the country. These resulted a necessity from the retailers to guarantee the service quality factors for increasing the...
Persistent link: https://www.econbiz.de/10013247883
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The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus; Beatty, Sharon E.; Evanschitzky, Heiner; … - In: Journal of retailing 90 (2014) 2, pp. 275-290
Persistent link: https://www.econbiz.de/10010402374