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A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping
Goel, Pooja; Parayitam, Satyanarayana; Sharma, Anuj; … - In: Journal of business research : JBR 142 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013168094
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Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh K.; … - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
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SQ mGov : a comprehensive service-quality paradigm for mobile government
Shareef, Mahmud Akhter; Dwivedi, Yogesh K.; Stamati, Teta; … - In: Information systems management 31 (2014) 2, pp. 126-142
Persistent link: https://www.econbiz.de/10010383206
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Determining the consequents of bank's service quality with mediating and moderating effects : an empirical study
Hossain, Mohammad Alamgir; Dwivedi, Yogesh K. - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 661-674
Persistent link: https://www.econbiz.de/10011305616
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Developing and validating a hierarchical model of service quality of retail banks
Hossain, Mohammad Alamgir; Dwivedi, Yogesh K.; Naseem, … - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 534-549
Persistent link: https://www.econbiz.de/10011305708
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An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter; Archer, Norman P.; Dwivedi, … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 339-354
Persistent link: https://www.econbiz.de/10011300186
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How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu; Simintiras, Antonis C.; Dwivedi, Yogesh K. - In: Journal of retailing and consumer services 44 (2018), pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
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Challenge in traditional service delivery for diabetes management : mobile health, a technology driven system, is the alternative?
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh K.; … - In: International journal of Indian culture and business … 12 (2016) 3, pp. 376-385
Persistent link: https://www.econbiz.de/10011664637
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Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique; Akter, Shahriar; Uraiporn, … - In: Industrial marketing management : the international … 87 (2020), pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
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Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique; Akter, Shahriar; Uraiporn … - In: Journal of retailing and consumer services 49 (2019), pp. 154-163
Persistent link: https://www.econbiz.de/10012025842